Privacy Policy

PRIVACY POLICY

Introduction​

Estimate Master is committed to protecting your privacy and handling your personal and business information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, software platform, and related services. By using Estimate Master, you agree to the collection and use of your information in accordance with this policy.

Estimate Master is a cloud-based software platform designed specifically for painting contractors. It allows users to manage estimates, proposals, job scheduling, work orders, invoicing, and customer communication. Because the platform processes both personal and business-related data, maintaining privacy and security is a core part of how we operate.

This policy applies to all users, including visitors, registered users, and paying subscribers.

 

Information We Collect​

We collect different types of information depending on how you use the platform.

When you create an account or interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Business contact details
  • Login credentials

This information is necessary to create and manage your account.

 

Business and Operational Data

Estimate Master allows you to input and manage business-related data, including:

  • Estimates and pricing structures
  • Project details and job descriptions
  • Customer names and contact information
  • Work orders and schedules
  • Invoices and billing records

This data is essential for the core functionality of the platform.

 

Technical and Usage Data

We automatically collect certain technical data, such as:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Usage patterns and activity logs
  • Pages visited and features used

This helps us improve system performance and user experience.

 

Payment Information

Payments are handled through secure third-party providers.

We do not store:

  • Full credit card details
  • Banking credentials

We may store limited billing information, such as:

  • Billing name
  • Subscription plan
  • Transaction history

How We Use Your Information

We use your information to provide, maintain, and improve our services.

 

Platform Functionality

Your data is used to:

  • Create and manage your account
  • Generate estimates, proposals, and invoices
  • Store job and customer information
  • Enable communication tools

Service Improvement

We analyze usage data to:

  • Improve performance and reliability
  • Understand feature usage
  • Identify areas for improvement

Communication

We may use your information to:

  • Send important account updates
  • Respond to support requests
  • Notify you about new features or changes

You can manage communication preferences where applicable.

 

Security and Fraud Prevention

Your data may be used to:

  • Detect suspicious activity
  • Prevent unauthorized access
  • Protect the integrity of the platform

Legal Basis for Processing

Depending on your location, we process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

By using Estimate Master, you consent to this processing.

 

Data Storage and Security

We take appropriate measures to protect your data.

 

Security Measures

These may include:

  • Encryption during data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular monitoring and updates

User Responsibility

You are responsible for:

  • Keeping your login credentials secure
  • Preventing unauthorized access to your account

Security Limitations

While we take strong precautions, no system is completely secure. You acknowledge the inherent risks of online services.

 

Data Retention

We retain your data only as long as necessary.

 

Active Accounts

Your data is stored while your account is active.

 

After Account Termination

After cancellation:

  • Data may be retained temporarily
  • Data may be deleted or anonymized

Legal Requirements

We may retain data longer to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Sharing and Disclosure of Information

We do not sell your personal data.

We may share information in the following cases:

 

Service Providers

We work with trusted third parties for:

  • Hosting services
  • Payment processing
  • Analytics

These providers only access the data necessary to perform their services.

 

Legal Obligations

We may disclose data when required by:

  • Law enforcement
  • Court orders
  • Regulatory authorities

Business Protection

We may share data with:

  • Prevent fraud
  • Enforce policies
  • Protect rights and security

Third-Party Services

Estimate Master may integrate with third-party tools.

We are not responsible for:

  • Their privacy practices
  • Their data handling methods

Users should review third-party policies before use.

 

Cookies and Tracking Technologies

We use cookies to enhance your experience.

 

Purpose of Cookies

Cookies help us:

  • Maintain login sessions
  • Remember preferences
  • Analyze usage

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect functionality.

 

User Rights and Data Control

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Requesting corrections
  • Requesting deletion
  • Restricting processing
  • Data portability

You can contact us to exercise these rights.

 

Account Control and Data Access

You have control over your account and data.

You can:

  • Update your account information
  • Modify stored data
  • Request account deletion

Once deleted, data may not be recoverable.

 

Customer Data Responsibility

Estimate Master allows you to store your customers’ data.

You acknowledge that:

  • You are responsible for collecting and managing that data
  • You must comply with applicable privacy laws
  • We act only as a data processor

International Data Transfers

Your data may be processed in different regions.

By using the platform, you consent to:

  • Cross-border data transfers
  • Storage in different jurisdictions

We take steps to protect data regardless of location.

 

Data Breach and Incident Response

In the event of a data breach, we will:

  • Investigate promptly
  • Secure affected systems
  • Notify users where required

Our goal is to minimize risk and restore service quickly.

 

Children’s Privacy

Estimate Master is not intended for individuals under 18.

We do not knowingly collect data from minors. If discovered, it will be removed.

 

Changes to This Privacy Policy

We may update this policy from time to time.

Changes will be posted on this page. Continued use means acceptance of updates.

 

Disclaimer

We take reasonable steps to protect your data, but we cannot guarantee complete security.

Use of the platform is at your own risk.

 

Contact Information

If you have any questions about this Privacy Policy or your data, please contact us through our official website or support channels.